Refund policy

Due to the intimate nature of our products, we are unable to accept returns on any items that have been opened or used, for hygiene and safety reasons. This does not affect your statutory rights.

Unopened, unused items in original packaging may be returned within 14 days of delivery for a full refund. Please contact us before returning any item.

If your item arrives faulty or damaged, please contact us within 7 days and we will arrange a replacement or full refund at no cost to you.

Refunds are processed within 5-7 business days and will appear on your statement discreetly.